Privacy Policy

Privacy Policy

At CouCou Toi, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including:

  • Order Information: Name, billing address, shipping address, and payment information (including credit card numbers).

  • Contact Information: Email address and phone number.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the site. This includes:

  • Processing your payment information and arranging for shipping.

  • Providing you with invoices and/or order confirmations.

  • Communicating with you and screening our orders for potential risk or fraud.

  • Providing you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

3. Sharing Your Personal Information

To ensure your order reaches you, we share your Personal Information with third parties who help us use your Personal Information, as described above. For example:

  • Service Providers: We share your shipping details with our international manufacturing and fulfillment partners in China to facilitate the direct delivery of your perfume.

  • Platform Providers: We use platforms like Shopify to power our online store.

  • Analytics: We use Google Analytics to help us understand how our customers use the site.

4. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.